Case Studies / FinTech
Business Insurance Made Simple for Startups and Scaleups
Novatore helped UpSure, an Australian insurance broker for tech companies, build an online portal where startups get insured and manage policies, contracts and renewals in one place.
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Faster renewal processing
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Less time finding documents
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Portal for every policy
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Online access for clients
Executive Summary
UpSure specializes in insurance for startups, scaleups and technology companies in Australia. Its clients move fast and expect digital tools, but insurance documents, contracts and renewals were handled through email and paperwork. Novatore designed and developed a React web portal that lets clients get insured and manage their insurance online, from first policy to renewal.
The Challenge
Paperwork Was Slowing Down Fast-Moving Clients.
Startups expect to manage everything online, but insurance still ran on email, PDFs and manual follow-ups.
Scattered documents
Policies, contracts and certificates were spread across email threads and folders.
Manual renewals
Renewals required repeated back-and-forth, which slowed clients and the UpSure team.
No self-service
Clients couldn't check their cover or find documents without contacting their broker.
Our Solution
One Secure Portal for Every Policy.
We built a React portal that brings insurance documentation, contracts and renewals online.
Outcome
Faster Service, Happier Clients.
The portal gives UpSure's clients the digital experience they expect and frees the team from repetitive admin.
Faster Renewals
Renewals are processed 40–50% faster.
Instant Document Access
Time spent finding documents dropped by 60%.
Self-Service for Clients
Clients view their cover and documents any time, without waiting for an email reply.
Less Admin for Brokers
The team spends less time on paperwork and more time advising clients.
Ready to Scale
The portal supports UpSure's growth as it covers more startups and scaleups.
Tools & Tech Stack
Technologies We Build With
Results
Proven Builds, Not Just Prototypes
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System Efficiency
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Result: Achieved 100% data interoperability across all 12 systems with live EHR synchronization.
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Symptom Triage
40% reduction
System Efficiency
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Solution: We built an IoT-enabled remote monitoring platform that streams vital signs to care teams around the clock.
Result: Reduced hospital readmissions by 40% with continuous 24/7 vital tracking.
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