Case Studies / FinTech
A Business Insurance Portal Built for Startups and Scaleups
Novatore helped UpSure, an Australian insurance broker for tech companies, build an online portal where startups get insured and manage policies, contracts and renewals in one place.
40–50%
Faster renewal processing
60%
Less time finding documents
1.
Portal for every policy
24/7.
Online access for clients
Executive Summary
UpSure specializes in insurance for startups, scaleups and technology companies in Australia. Its clients move fast and expect digital tools, but insurance documents, contracts and renewals were handled through email and paperwork. Novatore designed and developed a React web portal that lets clients get insured and manage their insurance online, from first policy to renewal. The result: renewals are processed 40–50% faster, and time spent finding documents dropped by 60%.
The Challenge
Paperwork Was Slowing Down Fast-Moving Clients.
Startups expect to manage everything online, but insurance still ran on email, PDFs and manual follow-ups.
Scattered documents
Policies, contracts and certificates were spread across email threads and folders.
Manual renewals
Renewals required repeated back-and-forth, which slowed clients and the UpSure team.
No self-service
Clients couldn't check their cover or find documents without contacting their broker.
Our Solution
One Secure Portal for Every Policy.
We built a React portal that brings insurance documentation, contracts and renewals online.
Outcome
Faster Service, Happier Clients.
The portal gives UpSure's clients the digital experience they expect and frees the team from repetitive admin.
Faster Renewals
Renewals are processed 40–50% faster.
Instant Document Access
Time spent finding documents dropped by 60%.
Self-Service for Clients
Clients view their cover and documents any time, without waiting for an email reply.
Less Admin for Brokers
The team spends less time on paperwork and more time advising clients.
Ready to Scale
The portal supports UpSure's growth as it covers more startups and scaleups.
Tools & Tech Stack
Technologies We Build With
Results
Proven Builds, Not Just Prototypes
Real projects, real outcomes, from AI-powered platforms to products used every day.
Broker Community Platform for Abimar Brokers
Novatore helped Abimar Brokers, a UK-based international insurance brokerage, launch a web platform that invites independent brokers and small teams to partner, specialize and grow inside one brokerage.
Unified broker community platform
1x
Mobile-responsive experience
100%
Challenge: Independent brokers needed to understand how partnership, ownership and shareholdings work before they would consider joining.
Solution: We designed and developed a WordPress platform that tells Abimar's story, explains its partnership model and makes every specialty line easy to find.
Result: One platform for brokers and clients across 4 regions (UK, Europe, USA and Africa), where brokers understand Abimar's partnership model in minutes and clients find the right specialty cover faster.
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Permit Expediting Platform for PermitPlace
Novatore helped PermitPlace, a nationwide permit expediting firm, bring due diligence, permit packets, fee calculations and client status tracking into one platform.
Less processing time
35–45%
Faster permit turnaround
25–35%
Challenge: Plans, forms and records were spread across email threads and folders.
Solution: We built a platform on React and Laravel that manages the full permit workflow and keeps clients informed.
Result: Processing time fell by 35–45%, and permits move 25–35% faster across the 2,000+ jurisdictions the firm works in.
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Smart Pharmacy App for Dawa Asaan
Novatore helped Dawa Asaan build a smart pharmacy platform in Pakistan that delivers pre-packed, pre-sorted medicines based on each patient's prescription and schedule.
Prescription accuracy rate
99%
Average delivery turnaround (under)
24H
Challenge: Patients with multiple prescriptions found it hard to keep track of doses.
Solution: We built a pharmacy ordering and delivery platform on Ruby on Rails and Flutter.
Result: Prescription accuracy above 99%, with most orders delivered in under 24 hours.
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