Agents with unchecked autonomy
Teams give agents broad access without approval checkpoints, creating immediate risk when edge cases arise.
AI Agents & Intelligent Automation
Automate Real Workflows With AI Agents, Not Just Chatbots
Novatore Solutions designs and builds AI agents that connect to your existing tools, retrieve information, and take action across teams. From single-task assistants to coordinated multi-agent workflows, we build automation that reduces manual effort without losing control or visibility into what happened.
Challenges
WHAT GETS IN THE WAY
CHALLENGES WE SOLVE
The reasons AI agent projects stall or get shelved after a promising pilot.
No visibility into what the agent did
Without logging and monitoring, teams can't explain or audit an agent's decisions after the fact.
Automation that breaks on exceptions
Agents built only for the happy path fail silently or badly when a workflow hits something unexpected.
Unclear ownership after launch
Agents get built and deployed, but no one on the internal team is set up to monitor or extend them.
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Service
We Offer AI Agents & Intelligent Automation Services
Novatore Solutions designs and builds AI agents that connect to your existing tools, retrieve information, and take action across teams. From single-task assistants to coordinated multi-agent workflows, we build automation that reduces manual effort without losing control or visibility into what happened.
AI Agent Discovery
We identify which workflows are the best fit for agent-based automation based on volume and data availability.
Custom AI Agent Development
We build agents around your business rules, tools, and data so they retrieve, analyze, and act inside defined boundaries.
Workflow Automation
We connect agents into multi-step processes that move work across systems, approvals, and exceptions.
Multi-Agent Orchestration
We architect multi-agent workflows that coordinate retrieval, validation, drafting, and routing at scale.
Guardrails & Human in Loop
We add approval checkpoints, access controls, and monitoring so agents operate safely inside real processes.
Agent Performance
We track what each agent accessed and decided, so automation stays auditable as it scales.
Process
How We Engineer Your AI Agents
How We Build Your Custom AI Agent
Phase 1: Map the Workflow
Timeline: 1-2 weeks
We identify the target workflow, its systems, and the level of autonomy the agent should have before writing code.
Deliverables:
- Workflow map
- Integration list
- Autonomy boundaries
- Success metrics
- Exception-handling plan
Phase 2: Build & Pilot
Timeline: 2–3
We build the agent, connect it to required tools and data, and run a controlled pilot with real workflow data.
Deliverables:
- Working agent pilot
- Performance baseline
- Access-control setup
- Exception handling
- Pilot results report
Phase 3: Scale & Govern
Timeline: 3–4 and ongoing
We expand the agent to full production use and add monitoring and governance as usage and coverage grow.
Deliverables:
- Production rollout plan
- Monitoring dashboard
- Governance checklist
- Ownership documentation
- Coverage roadmap
Benefits
What You Gain
Less Manual Work
Reduce repetitive work across sales, support, and back-office.
Faster Workflows
Accelerate document and approval workflows through automated retrieval.
Full Visibility
Track every AI action with complete visibility and auditability.
Scale Smarter
Increase operational capacity while keeping your team lean and efficient.
Governed by Design
Every AI agent includes built-in ownership, access control, and monitoring.
Use Cases
Develop Your AI Agents According To Your Industry And Business Goals
AI in Healthcare
Agents that support, never replace, clinical judgment We build HealthTech agents that handle administrative and coordination tasks while keeping clinicians in the loop for all clinical decisions.
Automate appointment scheduling and prescription-based order coordination.- Route patient inquiries to the right care team automatically.
- Summarize records and intake forms for faster clinician review, not clinical decisions.
- Keep a full audit trail for every agent action touching patient data.
Case Studies
Proven Builds, Not Just Prototypes
Projects Of Novatore Solutions
AI AgentsLead Generation
Hexagon CX
Hexagon CX is an AI calling agent built on Next.js and React designed to generate and qualify leads automatically. Novatore built a governed, always-on agent workflow to replace manual outbound calling effort for the sales team.
OUTCOME
Replaced manual outbound calling for initial lead qualification with an always-on, monitored agent workflow.
Challenge: Manual outbound calling capped how many prospects the sales team could realistically qualify each day.
Solution: Novatore built an AI calling agent that holds adaptive conversations and qualifies leads without a script.
Result: Continuous, monitored lead qualification running independent of sales team capacity.
SaaS Recruitment Automation
JOTIQ
JOTIQ automates the entire recruitment and client-outreach pipeline on Next.js and NestJS. Novatore's automation work streamlined candidate sourcing and outreach sequencing steps that previously required manual coordination by sales and agency teams.
OUTCOME
Automated multi-step outreach sequencing across the recruitment pipeline, reducing manual coordination steps.
Challenge: Coordinating outreach sequences across candidates and clients manually was slow and inconsistent between team members.
Solution: Novatore automated sourcing and sequencing steps with defined checkpoints for human review.
Result: Faster, more consistent pipeline movement without adding headcount to the outreach team.
InsureTechAutomated Matching
Cova
Cova connects insurance brokers with insurers through an AI-driven matching workflow. Novatore's automation work reduced the manual back-and-forth brokers previously handled to compare insurer options for each client.
OUTCOME
Automated the broker-to-insurer matching step that previously required manual outreach and comparison.
Challenge: Brokers spent significant time manually comparing insurer options for every client request.
Solution: Novatore automated the matching step, surfacing the right insurer fit automatically for review.
Result: Reduced manual comparison work per client, with a roadmap for further workflow automation.
Tools & Technologies
Technologies We Build With
Our strategy engagements are grounded in the same tools our delivery teams use, so roadmaps reflect what's actually achievable with today's AI platforms.
FAQ
Frequently Asked Questions
What clients typically ask before starting
A chatbot answers questions; an AI agent can retrieve data, take actions, and complete multi-step tasks with defined autonomy.
Yes, we connect agents to CRMs, ticketing systems, databases, and APIs so they operate inside your existing stack.
We define autonomy boundaries and add human-approval checkpoints for sensitive actions and customer communication.
Typical pilots for a single workflow are ready in four to six weeks, including integration and testing.
We build exception handling so unclear cases route to a human rather than the agent guessing or failing silently.
Yes, every agent we build logs its actions and decisions, giving you a full audit trail for review.
We document ownership and can hand off to your internal team or continue supporting the agent under an ongoing engagement.
Your Go To Business Partner
Why Novatore
An AI-Native technology partner
We combine strategy and delivery to build what actually ships, from roadmap to production
Teams Which Deliver
Strategists, engineers, and QA specialists work as one team to turn plans into software fast production.
Full-stack technical depth
React, Next.js, Node.js, Flutter, and Laravel expertise, paired with modern AI and cloud tooling, covers the full delivery lifecycle.
US, UK, and Canadian Clients
We work inside the timelines, communication norms, and compliance expectations our North American and UK clients require.
Backed by 38+ shipped platforms
38+ products delivered from concept to production across HealthTech, FinTech, retail, and SaaS, with proven experience
Ready to know where AI actually pays off for you?
Stop guessing Where To Start Explore Our Services
Book a free 30-minute call with Novatore Solutions. No roadmap pitch, no build commitment, just straight answers
